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Elements and Performance Criteria

1. Identify information that needs to be disseminated to the community
   • Access and examine incident response plans
   • Conduct consultations with appropriate personnel as necessary
2. Establish networks within the community
   • Identify stakeholders within the community
   • Initiate contact with key community stakeholders
   • Establish and maintain rapport
   • Enlist cooperation and support in organising and conducting public safety awareness activities
3. Design and conduct public safety awareness activities
   • Develop a plan in consultation with stakeholders and appropriate personnel
   • Design activities to support the plan in consultation with stakeholders and appropriate personnel
   • Clearly identify measures for assessing the outcome of activities
   • Develop and distribute marketing materials and educational materials/resources appropriate to the context, issue and audience
   • Identify and secure other resources required
   • Develop and implement strategies for delivery of the project to ensure maximum effectiveness
   • Make adjustments as required to meet the needs of specific groups
4. Evaluate activities
   • Assess activity outcome against the planned goals/objectives and measures
   • Complete reports detailing activities, results and recommendations according to procedures

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Required skills

Competence includes the ability to isolate the causes of problems within the incident response system and to be able to distinguish between causes of problems indicated by expressions of community concern about a lack of communication with the organisation an atmosphere of mistrust existing between the community and the organisation constant referrals of organisational activities to local State or Commonwealth authorities the volume of requests for information received from community groups or individuals protest meetings or rallies by concerned residents

Required knowledge

The knowledge referred to in the Evidence Guide for this unit includes relevant legislation incident response plans and management systems particularly warning signals and evacuation procedures promotional techniques and methods group dynamics a range of presentation strategies and techniques protocols and procedures relevant organisational policies

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for the Training Package
Overview of assessment	Assessment for this unit of competency will be by way of simulation or observation under incident conditions The unit will be assessed in as holistic a manner as is practical and may be integrated with the assessment of other relevant units of competency Assessment will occur over a range of situations which can include a variety of incident circumstances Simulations must as closely as possible approximate actual incident conditions and should be based on the actual facility Assessments should include walkthroughs of the relevant competency components and may include the use of case studiesscenarios and role plays This unit of competency requires a significant body of knowledge which will be assessed through questioning and the use of whatif scenarios both in the facility during demonstration of normal operations and walkthroughs of abnormal operations and off the site
Critical aspects for assessment and evidence required to demonstrate competency in this unit	Consistent performance should be demonstrated In particular look to see that competence in this unit reflects successful assessment in the critical aspects of identification of networks critical to the development and implementation of public safety awareness activities design conduct and evaluation of public safety awareness activities effective communication skills These assessment activities should include a range of problems including new unusual and improbable situations which may have been generated from past workplace incident history incidents in similar workplaces around the world hazard analysis activities andor similar sources
Context of and specific resources for assessment	Assessment will require access to an accurately simulated environment or a suitable method of gathering evidence of responding ability over a range of situations A bank of scenarioscase studieswhatifs and a bank of questions to probe the reasoning behind the observable actions will likewise be required
Method of assessment	It may be appropriate to assess this unit concurrently with other relevant units
Guidance information for assessment	Assessment processes and techniques must be culturally appropriate and appropriate to the oracy language and literacy capacity of the assessee and the work being performed

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Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the Performance Criteria, is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs if the candidate, accessibility of the item, and local industry and regional contexts.
Codes of practice/ standards	Where reference is made to industry codes of practice, and/or Australian/international standards, the latest version must be used.
Context	Public safety awareness activities may include: distribution of educational materials/resources use of media to disseminate information public educational presentations conduct of or attendance in community meetings/forums incident exercises Relevant information may include: incident response plan and management systems in place to prevent an incident warning signals in the event of an incident procedures to be followed in the event of an incident relating to evacuation and welfare operations appropriate people to contact and contact details post-incident management systems
Health, safety and environment (HSE)	All operations to which this unit applies are subject to stringent health, safety and environment requirements, which may be imposed through State or Federal legislation, and these must not be compromised at any time. Where there is an apparent conflict between Performance Criteria and HSE requirements, the HSE requirements take precedence.
Relationship to Major Hazard Facility Legislation	Organisations within the Chemical, Hydrocarbons and Oil Refining industries may find themselves falling under the provisions of various Major Hazard Facilities legislation. In developing this unit consideration has been given to the requirements of Sections 8 and 9 of the National Standard for the Control of Major Hazard Facilities [NOHSC:1014(2002)] and the National Code of Practice for the Control of Major Hazard Facilities [NOHSC:2016(1996)]. This unit will assist individuals to meet some of their obligations under the relevant State or Territory legislation. Responsibility for appropriate contextualisation and application of the unit to ensure compliance however, remains with the individual organisation.

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